access keys system

Further Information for Florists

boost direct orders, FX app

Get Listed and Boost your Direct Orders

With over 12,800 members in 62 countries worldwide, Florist Exchange is the perfect way to boost your orders. Established in 2007, we're passionate about florists, which is why we created our simple to use local florist directory, making is easy for florists, customers and businesses to send and receive flowers direct.

We're different from traditional flower services as we don't offer a relay service or charge a fee for orders passed between our listed florists, which means you get 100% of the order value and the customer typically receives up to 45% better value on their order.

Instead, we focus on listing quality rated local florists and promote your services to a worldwide audience of florists and gift buyers.

With no contracts, no obligations and no commission fees in sight, we're the only service of its kind that works to bring you more direct orders, without locking you into having to do things our way.

You retain full independence as a florist, and benefit from greater online visibility and more direct customer orders from other members and visitors to the site. Plus, if you have existing relay affiliations, we'll display these alongside your profile listing in the directory.

Whether you choose to use Florist Exchange to send your flower orders or simply as a way to get the word out about the fantastic work you do is entirely up to you.

However, if you're not listed on our website or app, you could be missing out on potential new orders.

Florist Exchange smartphone app

Get the App

Connect with local florists on the go

Download our florist app for your smartphone and connect with local florists the world over, at the touch of a button.

Browse thousands of florists and view galleries, post to social media and leave reviews all from one convenient place.

Research shows that online shopping trends reveal a greater number of users are using mobile shopping apps to make their purchases online than ever before. In fact, mobile shopping has now overtaken desktop shopping for the first time in recorded history.

We developed our florist app because of this growing trend among Internet users and to make it more convenient to shop for flowers on the go.

It's the perfect way to browse local florists at the touch of a button and have our full database of listed members at your fingertips wherever and whenever you need it.

Our app is used by private customers and florists alike and is free to download and use.

To get the app for your device, visit our download centre now!

florist search results profile box

Florist Profiles

All our information is accessible in on place via an easy website search or the smartphone app.

Every florist listed is a genuine local florist in its physical location.

We never list order gatherers or online companies, so you will only ever be dealing direct with a high street florist through our pages.

View opening times, delivery areas, local delivery costs, social media links and more all from one convenient online search.

With constantly updated information, you'll be in safe hands and customers can see you information at a glance.

We even offer eCommerce solutions for each listed florist,so customers can see images of your actual work, making the ordering process a breeze.

Bud Florists profile image

Independent Florists

We use Florist Exchange to boost our orders and connect with local florists worldwide.

Independent florists use our comprehensive directory to search for and place orders with genuine, local florists at the touch of a button.

There's no risk such as with a blind Internet search or risking your money with Google suggestions.

Each one of our florists carries the Florist Exchange seal of approval and all paid member profiles offer a fully featured shopping cart, so you can place your orders direct with the actual florist you see on the page.

Don't risk sending your customers to a relay florist down the street, where you may very well lose them when you can easily offer them a quality service, all from within the comfort of your own shop.

Don't have time to place the order yourself? Take advantage of our cards stands so you can offer an extra level of service which your customers will thank you for.

Rosie in the Garden image

Relay / Wire Florist Members

We use Florist Exchange to increase our profit margins and find florists in areas where our network has no coverage.

We offer a fantastic support network, so you'll always find a florist who can hand deliver to your customer, no matter which area you need to send flowers to.

Plus, with up to 45% better value on flowers and no hidden charges or relay fees, any orders sent to you direct from a participating florist will be a welcome sight.

And, as all of our orders come direct from genuine customers, there's no competition with the relay companies, just extra profit for your pocket.

Florist Exchange makes your shop easier to find for customers the world over and with a decline in people using the relay networks, it's a sure way to stand out from the surrounding florists in your area.

Florist Exchange card stand

Local Florists

We currently don't offer a relay service and refer our customers to Florist Exchange for a free, direct to florist service.

Some florists don't fee comfortable offering a relay service to their customers.

However, rather than lose their customers to a competitor, florists can use our free card stands to allow those customers direct access to our network of over 12,800 florists.

Take a card stand or a window sticker for your shop and discover a better way to help your customers get the value they deserve.

Simply pass your customer a card and they'll be assured unparalleled value on flower delivery using our website or app.

Moreover, as a Florist Exchange member you will be eligible to receive direct orders from customers and florists worldwide.

flowers shopping cart

24-hour Online Shopping

We use Florist Exchange to enhance our online presence and connect with potential customers on social media.

Our Bright and Bold plans come with social media marketing as standard, giving you more reach and exposure to your florist.

Your florist will also benefit from a top page ranking for the keywords in your profile, giving you more traffic and visibility online.

Plus, for those florists with social media profiles but no means to sell flowers through their website, we offer a fully featured shopping cart, accessible from any florist profile, making it easy for anyone to place orders with your florist around the clock.

This system is trusted by florists the world over and is used daily by customers to place their orders.

satisfaction guaranteed

Satisfaction Guaranteed

If you've been on the fence lately about joining Florist Exchange, then you won't want to miss our incredible satisfaction guarantee

This is open to all new registrations and offers unbeatable value on your profile listing.

With the busy period of the year coming into view, it's a great time for new florists to get established.

With our satisfaction guarantee, if you've had less than 50 users visit your profile within one year, we'll extend your membership for a second year, free of charge!

We're confident our plans offer fantastic value for all florists and that's why we are happy to offer this extremely low risk option for those who may have been undecided about joining in the past.

Plus, with over 5,000 customers placing orders with our florists each month, it's a safe bet for florists in more remote areas who may have been hesitant about the decision up till now.

With this guarantee, your listing will remain secure for a second year, giving you the opportunity to increase your orders and remain visible in the directory to customers wishing to send flowers in your immediate delivery area.

Florists can also use our pay monthly option to help spread the cost over a 12 month period. Simply enter "PAY MONTHLY" in the offer code box at checkout to use this option.

Please note this offer is exclusive of any marketing activity we may take out on behalf of your florist and only relates to the profile listing, search areas and shopping cart as indicated by the Light membership plan.

For more info you can read about the service here or visit our social media profiles using the links below!

To take advantage of our satisfaction guarantee and join over 12,800 other florists who already benefit from the system, simply register now using one of the links below or click the button to list your florist with our 'Light' membership plan today!

How Does It Work

As a member you can receive orders from Florist Exchange in a number of ways. Firstly, direct from customers and florists that have visited your online profile and revealed your contact details. These customers will often pay direct over the phone or they may have been referred by one of our card stands from a participating florist.

The same also applies to the Florist Exchange app, so please remember to view your stats in the florist area to see data tracking on your profiles performance to see where your orders are coming from. We also have people contact us direct for nearby florists which we offer as a free service and will put customers in touch with your direct when asked.

Orders may also arrive from the online shopping cart system which can be found on the member profile pages.

How Do I Send Orders?

You can collect the order details direct from your customers, taking a service and delivery charge or use the smartphone app or website to find the nearest florist and place your order with them direct. Alternatively, you can search, entering the first part of the postcode, eg SW1 and contact the florist direct using the contact details provided or use the online profile shopping cart for the florist nearest to that delivery area.

If you'd rather not be involved with sending flowers yourself, you can contact us at the call centre or take one of our free card stand and pass the responsibility back to the customer to choose their own florist.

Where Do My Orders Come From?

Orders will come from users of the website or app and will arrive from florists, businesses and private customers.

Card stands, window stickers and social media searches will all contribute to the amount of orders your florist receives through the system.

All florist statistics are tracked from our system and can be viewed by logging into your profile on the site with the username and password given to you on registration.

We'll also send out a quarterly email, updating you with any recent activity on your profile, including profile views and clicks to your website.

What Florists Are Saying

I'm very pleased with the service and I regularly receive orders from other Florist Exchange members. – Harley, Harley's Flowers, SE8

The app is very easy to use, and I always find fantastic service from the other florists I speak to. – Kay, Flower Box, Dartford, DA7

Always friendly and helpful, all florists that are recommended by Florist Exchange are extremely helpful and deliver great service with no hassle on transactions. – Kelly, Church Street Florist, CT10 2TT

Download the App Today

Our Membership Plans

Our florist directory and mobile app is a free service for any florist wishing to send flowers direct to a florist, without paying any relay / wire charges or with any other hidden charges.

Enjoy more direct orders to your florist and make sure your customers get better value for money by listing your florist today.

With one of the best value pricing models of any comparable service, our membership plans are designed to give you the flexibility and freedom to manage your listing the way you want to. Choose from the light, bright and bold plans to gain more direct orders to your florists today.

Each plan has been developed with a host of features to support your florist. All plans come with the following benefits as standard:

  • Full profile listing on
  • Address and geo location map
  • Direct link to your website
  • Direct phone number
  • Email link
  • Florist description
  • Social media profiles
  • Opening hours
  • Relay affiliations
  • Local time converter
  • Gallery
  • Shopping Cart
  • Minimum order value
  • Delivery charges and currency converter
  • Products and gifts
  • qualifications and affiliations
  • Accepted payment methods
  • Florist rating and feedback
  • Inclusion in our florist app

Membership plans are available as a once yearly payment or in installments of 12 monthly payments. To spread the cost of your payments, simply enter the offer code PAYMONTHLY at checkout.

light plan


Full profile on our website and smartphone app. Benefits include geo mapping, galleries, direct dial numbers, direct web site links call centre support, florist rating and feedback, Tweet, Like, and Share links.


bright plan


All the light benefits plus: quarterly feature media marketing with Facebook, Instagram and Twitter. Preferential selection when florists and customer call Florist Exchange helpline.


bold plan


All the bright benefits plus: bold 120x600 add banner on Florist Exchange in your delivery areas, monthly social media marketing, and preferential selection when customers call with Florist Exchange.



*Annual payments are due for renewal every 12 months. Monthly payments plans are payable each calendar month billable from the initial date of purchase and each subsequent month on the same date thereafter. No other fees or charges apply. Minimum 12 month payment term applies.

Alternatively, you can call one of the team on 44 (0) 1903 223356 and we'll help you identify which plan is best for you. You can also get in touch with us via email at